In Balance Energy

Solar & Electrical | Services & Systems

Home Services Systems About Contact

 

SolarEdge Solar Inverter and Optimser Faults and Repairs

Established in 2006, and shipping their first units in 2010, SolarEdge are a relative newcomer to the solar industry. SolarEdge have their headquarters in Israel, manufacturing is carried out by partner companies.

We have been asked to repair quite a few SolarEdge systems and SolarEdge are usually quick to send out replacement parts under warranty once a fault with their equipment has been proven. The good news is that many components have a comparatively long warranty period which SolarEdge will honour without the involvement of the original installer. If you would like help with diagnosing faults, carrying out servicing or repairs including instigating warranty claims, then you will find us well qualified, experienced and pleased to help.

SolarEdge solar inverters (excluding the most recent ones) have LCD displays on the front of the chassis, which providing it's working, will highlight any errors with the solar inverter, the optimisers or the solar PV system that they run. We have listed and described common faults with SolarEdge solar inverters and optimisers and what action to take to resolve them below:

All Solar Inverter Fault Codes, Warnings and Troubleshooting

Solar PV System Repairs

Solar Inverter Replacement

Repair SolarEdge Inverter

SolarEdge Solar Inverter and Optimiser Faults and Warnings:

Some of the advice we give related to identifying, confirming and or resolving some of the faults detailed below, starts with safely shutting down and restarting the solar inverter and the solar PV system. This is something that nearly all solar PV systems installed in the UK would have been designed to be carried out safely by the solar PV system owner. However, paperwork, schematics and manuals are not always clear or available, so if you have any concerns about how to do this, Contact us and we will be pleased to talk you through the process over the telephone at no charge.

SolarEdge systems are designed to be managed online. When the SolarEdge solar inverter has an active connection to the internet the inverter's status, logs and error codes can be seen by SolarEdge. If your SolarEdge solar inverter hasn't been setup correctly or has lost it's internet connection this will make diagnostics and warranty claims difficult. The first step in resolving most of the faults that we find with SolarEdge solar inverters and optimisers is to get the solar inverter online. The SolarEdge website has useful information outlining how to do this, we will also be pleased to do this but this will require a site visit.

How to Restart SolarEdge Solar Inverters:

Leave everything near the supply meters turned on. At the solar inverter there will be an AC isolator, this is used to isolate the mains/grid supply from the solar inverter and to prevent the solar inverter from feeding solar power into the electrical system. Switch the AC isolator 'off', if the solar inverter is running correctly you will hear a clunk inside the machine and after a while a 'no-grid', 'missing grid' warnng or similar on the LCD display.

Restart SolarEdge Inverter

AC Isolator

Near to and or built into the solar inverter will be a method of isolating the solar (DC) supply from the solar inverter. Often these are black and grey and will be labelled 'DC isolator' or similar. There might be two or more of these if the system is fed by multiple strings. If there isn't a seperate DC isolation device, there will be a way to isolate the DC supply built-in to the solar inverter itself (often a rotary style switch underneath), turn this 'off'.

When all of the lights on the solar inverter have gone out, reintroduce the AC/mains power supply by turning the AC isolator 'on'. Introduce the DC supply by turning all DC isolators 'on'.

This will restart the solar inverter, on the display it might show you progress during it's startup procedure. During startup is when the solar inverter carries out all of the tests needed before being able to connect the solar supply to the electrical system. If errors are found during testing they will be displayed on the screen or an indication light might come on. Make a note of any warning messages, warning lights and fault codes.

If the restart is succesful a green light will come on, sometimes flashing at first but once connected to the mains/AC supply remaining permenantly on. The LCD display will show how much power the solar PV system is generating. The solar PV system can be verified as working at the solar generation / Feed in Tariff (FIT) meter which will count on the display, the red light will pulse as it counts.

SolarEdge Solar Inverter Fault Codes and Explanations:

Repair SolarEdge InverterRepair SolarEdge Optimiserr
  • V-Line Max or VLL Max - The inverter is measuring a grid (mains) voltage that is too high in relation to the parameters that the inverter has been set to safely operate within. If this fault persists contact us to arrange for a solar engineer to visit to establish whether the fault lies with the solar inverter or with the grid.

  • V-Line Min or VLL Min - The solar inverter is measuring a grid (mains) voltage that is too low in relation to the parameters that the solar inverter has been set to safely operate within. If this fault persists and mains power is available to other local circuits then check that all isolators, MCBs and RCDs on the AC side of the solar PV system are 'On'. If automatic safety devices such as MCBs or RCDs have switched 'Off' then leave them 'Off' and contact us to arrange for a solar engineer to visit to establish whether the fault lies with the solar inverter, the supply circuit or with the grid.

  • I-ACDC L1/L2/L3 - AC Overcurrent - The solar inverter is measuring an AC current over the permissable range deemed to be safe by the solar inverter. The solar inverter will monitor the grid and reconnect when the current is within range. If this fault persists then contact us to arrange for a solar engineer to visit to establish whether the fault lies with the solar inverter or with the grid.

Solar PV System Repairs

Solar Inverter Replacement

Contact us

 

Solar Inverter Recycling: - Recycling SolarEdge Inverters and Optimisers

SolarEdge solar inverters and optimisers contain valuable materials such as copper and aluminium, these materials are in high demand and recycling them is significantly less energy intensive than extracting them from ore.

If you find yourself with a damaged or faulty SolarEdge solar inverter or optimiser, we will be pleased to help you recycle it.

Solar PV System Repairs

All services

 

Solar Power System Testing, Servicing & Maintenance

Regular solar PV system testing, servicing and maintenance will extend the life of a solar PV system and ensure that solar panels are always operating safely and at their best, whilst maximising yields.

We offer complete safety and performance testing for solar PV power systems of any size. Includes solar panels, cables, solar inverters, isolators and mains connections.

We provide solar power system testing and maintenance services for residential, commercial, industrial and agricultural clients across Southern, South West England and the West Midlands, with specialist experience working with farmers, developers and commercial and industrial buildings owners.

Solar Power System Testing, Servicing & Maintenance

 

Solar PV Inverter Replacement

If you have a faulty solar inverter, we offer an efficient, value for money, hassle free solar inverter replacement service. We offer good advice and install quality equipment with comprehensive warranty and support options. We will test the rest of the system as part of the service, take care of all hardware deliveries, record the new unit's serial number and confirm the warranty details with the manufacturer.

Our solar electricians work cleanly and will dispose of any unwanted boxes, faulty equipment and packaging.

Many modern solar inverters can now use wireless home networks to transmit solar generation data to PCs, tablets and smartphones, so if you would like something like this, let us know and we will be happy to set it up as part of the installation.

Solar PV Inverter Replacement

 

Mains/Grid Isolation and Surge Protection

Mains/AC Surge Protection Solar PV Systems

A whole house surge protector is installed to provide protection from transient overvoltages originating from the mains/grid. A whole house surge protector is installed directly inline and as close as possible to the incoming mains/grid supply meter, this allows for surge protection for all circuits and equipment including solar inverters, routers, stereos and other sensitive electrical equipment within the network. The addition of a 100Amp lockable isolator also allows for safe and convenient isolation of all electrical equipment within the network including consumer units, solar inverters, battery storage units and EV chargers from the mains/grid in one place.

Surge protectors are in compliance with the recently updated 18th edition amendment 2 of BS7671.

Mains/Grid Isolation and Surge Protection

All services

Articles: Further Information, Calculators & Solar Inverter Fault Codes

Lots of articles, calculators and technical information including links for further reading. Covering a range of topics related to the installation and maintenance of solar photovoltaic and electrical systems in the UK.

/Solar PV Information Articles

How to provide power to a house using a portable generator

We look at changeover switches, the importance of earthing, generator loadings, isolating non essential loads. Where to locate the generator and how best to safely isolate the grid/mains power supply and switch to a generator supply.

Solar PV, Safety & The Building Regulations

Residential PV systems notifiable under Part P. Special consideration needed for Part A. A combination of serious risks for solar PV installers.

Ground Faults, Isolation (ISO) Faults, RISO Low Faults and Insulation Resistance Faults with Solar PV Systems

After a number of years exposed to wind, rain, snow, ice and sometimes animals; solar panel systems can start to develop faults. The most common faults we find related to exposure are ground faults, isolation (ISO) faults, RISO low faults and insulation resistance faults. In this article we take a look at what these faults are, the possible causes and what steps are taken to identify and resolve them.

All articles

 

What Our Customers Say:

"I got in touch with Glen as our old converter was no longer working due to its age (9 years). Glen quickly diagnosed the inverter and tested the solar panels. The next week replaced it with a new inverter with WiFi connectivity. Everything is working again perfectly and I can see what power it's generating on a phone App now. Great service!!" Peter Dowsett, Chippenham

All testimonials

 

Case Studies

We've carried out Solar PV System design, installation, testing, repair and maintenance work on solar PV systems of all shapes and sizes all across the UK.

All case studies

Areas Served:

We are located in Wanborough, very close to Swindon in Wiltshire, Southern England, UK. From here we service clients within a 90 minute driving radius including the towns, cities and regions below:

Swindon: Abingdon, Aldbourne, Amesbury, Andover, Banbury, Basingstoke, Bath, Berkshire, Bicester, Blunsdon, Box, Bracknell, Bradford on Avon, Bridgwater, Bristol, Buckingham, Burford, Burnham on Sea, Calne, Camberley, Cardiff, Carterton, Cheltenham, Chippenham, Chipping Norton, Chipping Sodbury, Cirencester, Corsham, Cricklade, Devizes, Didcot, Evesham, Eynsham, Faringdon, Frome, Fleet, Glastonbury, Gloucester, Gloucestershire, Hampshire, Henley-on-Thames, Highclere, Highworth, Hook, Hungerford, Keynsham, Kingsclere, Lambourn, Lechlade, Ledbury, Ludgershall, Lyneham, Maidenhead, Malmesbury, Marlborough, Marshfield, Melksham, Minety, Newbury, Newport, Oxford, Oxfordshire, Pewsey, Purton, Ramsbury, Reading, Ross on Wye, Royal Wootton Bassett, Salisbury, Shaftesbury, Shalbourne, Slough, Southampton, Stow, Stratford upon Avon, Stroud, Swindon, Tewkesbury, Thatcham, Tidworth, Trowbridge, Wanborough, Wantage, Warminster, Weston Super Mare, Wiltshire, Winchester, Windsor, Witney, Wokingham, Worcester, Wroughton and Yate.

Contact us

Top of page

Privacy: None of your data will be collected and nothing will be installed on your device.

We do not use cookies, trackers, fingerprinting or embedded scripts on this website.

©2007-2024 - In Balance Energy